The Italian Diagnostic Centre (CDI) is an integral part of our Group: a Lombardy network of multiple speciality healthcare facilities fully focused on the community, providing prevention, diagnosis and treatment services since 1975. Its aim? To constantly improve the quality of its services in striving towards technical excellence.
25 sites
throughout Lombardy
+18 million
patients monitored since 1975
~1,000
operators
236 KPIs
monitored for quality control and safety
4.6 million
analyses completed per year
Joint Commission International (JCI)
The quality of service offered by the CDI has been certified by the Joint Commission International (JCI) in 2006, 2009, 2012, 2015 and 2018.
Services provided
With patient health at heart and a firm focus on innovation and technology, the CDI makes its competences available to multiple areas of intervention:
personalised check-ups for each and every patient;
femtosecond lasers for ophthalmological and refractive surgery;
cardiovascular function diagnostics;
Cyberknife, for the radiotherapy treatment of patients with neoplastic disease;
Ikonyscope, for the diagnosis of uterine cervical cancer;
occupational medicine hinged on the correctness of healthcare protocols and preventive and periodic assessment of staff in businesses.
Each year:
250,000
diagnostic imaging procedures
660,000
services
50
clinical specialisations
70,000
occupational medicine services
+11,000
radiosurgery patients
At the heart of the CDI: the constant improvement of the quality and safety of services
The CDI – as indeed the whole of our Group – believes firmly in the value of innovation, which it implements through a management system based on the PDCA (Plan Do Check Act) methodology and an RBT (Risk Based Thinking) approach. And this is not all: since 1997, the CDI’s Quality Management System has been certified with the international UNI EN ISO 9001 reference standard through which it assures the constant improvement of its services and verifies that the targets set are achieved.
Digitalisation. The CDI invests in digital innovation – in infrastructures and technologies – directed towards its employees and patients and constantly monitors the relevant strategic KPIs.
Personal data protection. The CDI has adopted policies and procedures to minimise the impact of data processing on personal fundamental rights and freedoms. Concrete examples of this include:
the strengthening of the data security and protection systems, including through the adoption of OneTrust, advanced data privacy management software;
the creation of an internal culture through staff training.
Digital innovation: news for 2019
CDI Care App for patients
CDI website
Machine learning and AI for the automatic control of conformity of reports
Infrastructure virtualisation
Livechat on the website to request information
Tab4Checker for fully digital inspections
Attention to the community and territory
Making a positive contribution to people’s lives: is a commitment that CDI upholds even outside its structures. It has always stood close to the territories in which it operates, through partnerships and activities promoting sports, social, prevention and awareness-raising events.
2019 initiatives
Centro Accoglienza Ambrosiano Onlus – reception centre, with the range of healthcare prevention tests and the organisation of meetings on parenthood and healthy nutrition.
AIRC (Associazione per la Ricerca sul Cancro – cancer research association), with the making available of spaces fund-raising.
Fly Cycling Team, with the diabetes awareness-raising campaign.
ANDOS (Associazione Nazionale Donne Operate al Seno – national association of women who have undergone breast surgery) and Pink Parade, for the raising of awareness in breast cancer research and prevention.
Beach Volley, with the sponsorship of the intervention event and offer of free physiotherapy sessions.
Itaca project, in favour of the social inclusion of people with disabilities and the activation of two part-time traineeship contracts during the course of the year.
