Social responsibility and ethical conduct of business:
the pillars of our entrepreneurial vision are supported in the Code of Ethics
through which we guide people,
guaranteeing a transaction, virtuous relationship with our suppliers,
supporting good practices and protecting personal data in all activities.
It is a culture we spread throughout our Group, using specific programmes to train our people on a way of doing ethical business and hinged on essential standards for the guarantee of integrity and transparency.
Starting 2017, we have been defining the standards and rules for the management of reports, from which stems our Whistleblowing System. The work involves constant updates in order to:
It is essential to share our culture of responsibility with direct and indirect suppliers: we have been doing this for some time now with the Global Procurement Policy applied to all Bracco Imaging companies. The procedure is extended to subsidiaries and joint ventures and is linked to standards of correctness and ethics dictated by our Code of Ethics.
Selection and qualification. We have implemented a supplier selection and qualification procedure, based on a risk matrix and an ethical monitoring system, which applies ESG (Environment, Social, Governance) parameters. Depending on the strategic importance of the supplier, we also monitor performance.
The CDI. The Italian Diagnostic Centre (CDI) has its own Code of Ethics, again used as a basis for qualifying and assessing suppliers. For those considered most important, adhesion to the SLAs (Social Level Agreements) is also verified, through direct feedback from users and staff departments.
The value of local suppliers. We are a multinational group that stands close to local communities: we support and appreciate our local suppliers. And this, we believe, is key to personal well-being as well as to the development of our products and services.
Trust is a value on which we base all relations with our customers, patients, stakeholders. And this, for us, means working on our organisation, our policies and seeking to protect data confidentiality and security. We also raise awareness of and spread a culture that puts privacy right at the heart of our operations.
The Data Protection Programme. Through the DP Programme – managed and implemented by the Data Protection Officer (DPO) – we guarantee respect for the values of ethics and integrity, as well as alignment with local and international standards on personal data protection.